Refund policy
REFUND POLICY
We have a 30-day return policy — you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition you received it: unused, with tags attached, and in its original packaging. You'll also need your receipt or proof of purchase.
To start a return, contact us at support@mabelandjune.com and we'll send instructions on how to proceed. Items sent back without first requesting a return will not be accepted.
DAMAGES AND ISSUES
Please inspect your order upon receipt and contact us immediately if an item is defective, damaged, or incorrect so we can make it right.
EXCHANGES
The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
30-DAY GUARANTEE
Every Mabel & June order is covered by our 30-day guarantee. If you're not happy with your purchase, email support@mabelandjune.com within 30 days of receiving your order and we'll find the best resolution — a free replacement, store credit, or a full refund.
DAMAGED OR INCORRECT ITEMS
If your item arrives damaged, defective, or incorrect, contact us at support@mabelandjune.com with your order number and a photo, and we'll send a replacement at no charge.
REFUNDS
Once a refund is approved, it will be returned to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at support@mabelandjune.com.